Provider and scope
These Terms apply to PX Studio, provided by PXStudio, owner Steffen Meurer, Wittener Bruch 42, 58453 Witten, Germany (email [email protected]; see our Imprint).
They cover free accounts, beta access, paid plans and one-time purchases where we are the seller. A consumer is anyone who concludes a contract for purposes mainly outside their trade, business or profession (section 13 BGB). Rules that apply only to consumers or only to businesses say so. Terms we have agreed with you individually take precedence. We do not accept other terms and conditions.
The service and what you need
PX Studio lets you design and host browser-based overlays and widgets for live streams and recordings, for example as browser sources in OBS or similar software. Depending on your plan, features include alerts, chat, goals, activity displays, media, scenes, custom widgets, platform connections, PXStudioBot, automations, team and moderator access, API tokens and Stream Deck controls.
Bot features can include commands, timers, moderation, giveaways, loyalty points, games and song requests. Optional integrations include Twitch, Kick, YouTube, Ko-fi and Discord; some features need an account or a permission on that platform. If you use features that access YouTube API Services, you also agree to the YouTube Terms of Service.
You need an internet connection, a current browser and, for streaming, suitable streaming software and platform accounts. The product description at the time of your order defines the agreed features, limits, compatibility and price. Integrations depend on the permissions and functions the platforms offer; this does not reduce our responsibility for the service we have promised.
How a contract is concluded
Free account: You sign in with an email link, Twitch or Kick, review these Terms, confirm that you are at least 16 years old and that you agree, and select Create account. The contract is concluded when your account is created.
Paid plans and purchases: You choose a plan or item in the studio and are taken to the checkout page of our payment provider Stripe. Before you order, it shows the item or plan, the total price including VAT and, for subscriptions, the billing interval and term. You can correct your entries on the checkout page with the usual input fields or go back to the studio to change your choice. By selecting the payment button you make a binding offer; we accept it by confirming the order or by activating what you bought. Payments are due as shown at checkout.
Language and contract text: Contracts are concluded in English. We do not keep a separate copy of your individual contract text that you can access later. You can print or save these Terms from this page at any time; please also keep your order summary and payment receipt.
Marketplace codes: If you buy a code on Etsy or another marketplace, check who the seller is. The purchase contract is with that seller, and the marketplace's terms can apply. Where we are the seller, our statutory obligations stay with us.
Accounts, minimum age and beta access
You must be at least 16 years old to use PX Studio. We ask you to confirm this when you create an account; accounts created before this confirmation existed are asked once at their next sign-in. If you are under 18, you need the consent of your parent or guardian where the law requires it, in particular for paid contracts. If we learn that an account holder is younger than 16, we may close the account and delete its data. Anyone acting for a business must be authorised to do so.
Give accurate information, keep sign-in links, API tokens and overlay links confidential, and tell us if you suspect misuse. Use team and moderator access to share your setup. You are responsible for actions you authorise and for your own culpable breaches; we do not presume that every unauthorised action is your fault.
Do not create accounts to get around restrictions or to sell access. Beta access can require an invitation or a key. Features clearly marked as experimental may be incomplete, but this does not reduce paid features we have agreed or your statutory rights. Free beta access never turns into a paid subscription automatically.
Your content and connected activities
You keep all rights in the material you upload or create. You give us the non-exclusive rights we need to store, process, reproduce, transmit and display it in order to provide the service and the sharing or broadcasting functions you use. We do not sell your content or use it for unrelated advertising.
You need the rights and a lawful basis for everything you supply or have displayed: images, fonts, logos, emotes, music, sound, video, embeds, chat, alerts, custom code and linked resources. An upload or embed function is not a licence from the rights holder; for example, a music subscription or a YouTube link does not automatically allow you to broadcast the work.
You are responsible for setting up team access, bots, moderation, external API commands, automations and broadcasts lawfully. Giveaways and loyalty features must follow the rules that apply to your promotion and platform. For viewer data we process for you, you need your own legal basis and must inform your viewers; where required, a data processing agreement under Article 28 GDPR applies.
Our responsibility for our own actions and legal duties stays unaffected. The hosting liability rules of Article 6 of the Digital Services Act apply only where their conditions are met.
Permitted use and restrictions
We grant you a non-exclusive right to use the service and the PX Studio widgets and assets available to your account for your own streams, recordings and related content, including monetised content, within the limits of your plan or purchase. Our Usage rights explain this in more detail.
You must not pass on or resell account access, private overlay links, redeemed codes or our widget packages; present our source code as your own product; get around access controls; upload malware; or deliberately disrupt the service. Do not use our widgets or assets as the basis for a competing product without our permission. Mandatory statutory rights, for example to establish interoperability or to observe, test and decompile software within legal limits, stay unaffected.
Third-party and open-source material is subject to its own licence; we cannot grant rights we do not hold.
Plans, unlocks and prices
Free features, plan features and limits follow the offer accepted for your account. Subscription features are available for the agreed subscription period. One-time purchases of widgets or bundles and redeemed unlocks never start a subscription.
A widget sold as a permanent unlock for your account stays unlocked when you end a separate paid plan. It is a right to use the widget in your account; it does not transfer copyright or include a copy you can install elsewhere. If hosting or the item changes or ends, your statutory rights and what we promised at purchase remain binding.
We may change prices for future orders. We will not raise the price of an existing contract unless you agree or the law allows it; your silence is not agreement.
Right of withdrawal for consumers
If you are a consumer, you have the following statutory right of withdrawal.
Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (PXStudio, owner Steffen Meurer, Wittener Bruch 42, 58453 Witten, Germany, email [email protected]) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.
You can also exercise your right of withdrawal online at pxstudio.cloud/withdraw. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (for example by email) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
End of the instructions
When the right of withdrawal ends early
Subscriptions and other services: The right of withdrawal ends before the 14 days are over only if we have fully provided the service and, for a paid contract, you expressly agreed before that we start during the withdrawal period and confirmed that you know you lose your right of withdrawal once we have fully performed the contract.
Digital content, such as one-time widget unlocks: The right of withdrawal ends when we start supplying the content only if you expressly agreed that we start before the withdrawal period ends, confirmed that you know you lose your right of withdrawal by agreeing, and we sent you a confirmation of the contract that records this. You owe no compensation for digital content you received before withdrawing.
Accepting these Terms or signing in is not such an agreement. Unless you give it separately in the order process, your right of withdrawal stays in place for the full 14 days. Redeeming a code later does not start a new withdrawal period. Businesses have no statutory right of withdrawal.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To PXStudio, owner Steffen Meurer, Wittener Bruch 42, 58453 Witten, Germany, email: [email protected]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / for the provision of the following service (*):
____________________Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.
Term, cancellation and account deletion
Free accounts run for an indefinite period. You can end them at any time by deleting your account. We can end a free account with at least 30 days' notice, giving you the chance to export your content, unless there is an important reason for earlier action.
Subscriptions have the initial term and billing interval shown at checkout. For consumers, after the initial term a subscription continues only for an indefinite period and can then be cancelled at any time with no more than one month's notice. The billing interval itself does not create a new minimum term.
How to cancel:
- without signing in, with Cancel subscription: fill in the form and select Cancel now. You immediately see a confirmation you can download, and we send an acknowledgement with the content, date and time of your cancellation by email;
- by email to [email protected] or by post; text form is enough;
- if you are signed in, with the cancellation option in your account's billing settings.
Say whether you are cancelling ordinarily or for an important reason and, if you wish, the date the contract should end. If you do not give a date, the contract ends at the earliest possible date. You do not need to give a reason for an ordinary cancellation. We confirm the date on which your contract ends once we have identified it. The cancellation takes effect when we receive it, even while we are still processing it. Your rights under section 312k BGB stay unaffected.
You keep your paid features until the contract ends. Withdrawal, cancellation for an important reason and remedies for defects are separate rights.
Deleting your account: Your account settings offer export and deletion. While a paid subscription is still active, self-service deletion is not available; contact us and we will handle cancellation and deletion. Export your content before deleting. Your statutory right to retrieve your content after the contract ends stays unaffected.
Availability, defects and updates
We provide the service described in the contract. We do not promise that every network connection or third-party service is always available. Maintenance, platform changes and outages can affect use, but they do not exclude our responsibility or your statutory remedies.
For consumers, the statutory rules for digital products apply (sections 327 et seq. BGB), including the right to a product in conformity with the contract, to necessary updates including security updates, to a remedy of defects and, where the conditions are met, to price reduction, termination and damages. These rules can also apply when you pay with data instead of money. Labels such as "beta" or "free" do not override the law.
Report problems to [email protected] with enough detail for us to investigate. Current service health is shown on our Status page. Response times apply only if we have agreed them.
Changes to features and to these Terms
Beyond what is needed to keep the service in conformity, we may change features only for a valid reason, for example new legal or security requirements, changes to a connected platform's interfaces or necessary technical improvements to compatibility, reliability or accessibility. Changes must be reasonable for you, must not cost you extra and must not replace the agreed service with a fundamentally different one.
If a change more than slightly impairs your access to or use of the service, we tell you in good time on a durable medium, such as email, about its nature, timing and your rights. As a consumer, you can then end the contract free of charge within 30 days of receiving the notice or of the change taking effect, whichever is later, unless you can keep using the unchanged service at no extra cost (section 327r BGB). Other statutory rights stay unaffected.
We can change these Terms for existing contracts only with your agreement or where the law allows it. Publishing new Terms, continued use or silence is not agreement. New orders can be made on updated Terms.
Illegal content, restrictions and termination
Do not use PX Studio to store, transmit or publish illegal content, infringe rights, harass people, distribute malware or misuse accounts and infrastructure.
If we receive a substantiated report or notice misuse, we investigate and can take proportionate measures, such as removing content, disabling a connection or suspending an account. We consider how serious and frequent the breach is, the interests of everyone affected and whether a milder measure is enough. Where appropriate, we warn you first and give you a chance to fix the problem. Immediate action can be necessary for serious breaches, legal obligations or urgent security risks. Reports are reviewed and decided by people; we do not use automated content moderation for hosted content.
Use Report illegal content to tell us exactly which content you mean, where it is and why you consider it illegal. Where required, we confirm receipt, tell the reporter our decision and give the affected user the reasons and the available remedies (Articles 16 and 17 of the Digital Services Act). You can ask us by email to review a decision; statutory complaint and court remedies remain available.
Termination for an important reason follows the statutory rules. We do not keep payments for periods you can no longer use without a legal basis. We cannot use a termination to take away paid or permanent entitlements contrary to the purchase agreement or mandatory law.
Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, under a guarantee we have given and wherever liability cannot be limited by law.
For slight negligence, we are liable only for breach of an essential contractual obligation, limited to the damage that was foreseeable and typical for this kind of contract. Essential obligations are those that make proper performance of the contract possible in the first place and on which you may regularly rely. Otherwise, we are not liable for slight negligence.
These limits also apply to our representatives and vicarious agents. They do not affect your statutory rights to performance, remedy, price reduction or termination, and do not change the burden of proof.
Applicable law and place of jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice does not take away the protection of mandatory provisions of the law of the country where you have your habitual residence.
If you are a merchant, a legal entity under public law or a special fund under public law, the courts at our registered office have exclusive jurisdiction where the law permits such an agreement. For consumers, the statutory rules on jurisdiction apply.
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (section 36 VSBG).
If a provision of these Terms is invalid, the rest of the contract remains valid and the statutory rules apply instead (section 306 BGB).