Terms of service

Last updated: July 31, 2026.

These Terms of service ("Terms") govern access to and use of PX Studio (the web application and related services at pxstudio.cloud), offered by Pixelroom Studios GbR, Wittener Bruch 42, 58453 Witten, Germany ("we", "us", "Provider"). By creating an account, signing in or using the service you agree to these Terms. If you do not agree, do not use the service.

Related documents: Imprint · Privacy policy · Usage rights · Withdraw from contract.

1. Provider and contact

Pixelroom Studios GbR
Wittener Bruch 42, 58453 Witten, Germany
Email: mail@pxstudio.cloud
Partners: Danny Harms, Steffen Meurer
VAT ID (USt-IdNr.): DE462961943

Full statutory provider information: Imprint.

2. Scope and contract language

These Terms apply to all contracts between you and us for use of PX Studio, including free access, closed beta access, paid subscriptions and one-time unlocks of premium widgets where we are the seller. They apply whether you act as a consumer or as a business (Unternehmer), unless a clause expressly distinguishes consumers.

The service UI and these Terms are provided in English. That does not limit mandatory consumer rights under German or EU law.

Individual agreements with us (for example a written support arrangement) take precedence over these Terms only if we confirm them expressly.

3. What PX Studio is

PX Studio is an online studio for streamers and creators to design, host and run browser-based overlays and widgets (for example alerts, chat, goals, activity lines, media tools) for use with broadcast software such as OBS. Features may include:

• account and overlay management in the web app;
• widget marketplace / unlocks and plan-gated features;
• live connections to platforms you choose (for example Twitch, Kick, YouTube, Ko-fi);
• optional team / mod access grants, API tokens, Stream Deck integration and bots;
• paid plans billed through Stripe.

We may improve, add or remove features. If a change material to a paid plan reduces core functionality without a reasonable substitute, you may terminate that plan under the rules in §9.

4. Account, eligibility and beta

Registration. You need an account (email magic link and/or Twitch or Kick login). You must provide accurate details and keep login means secure. You are responsible for activity under your account unless you prove third-party abuse you could not prevent.

Age. You must be at least 16 years old, or the higher age required where you live to enter this contract. If you use the service for a business, you represent that you are authorised to bind that business.

Closed beta. Access may require a beta key or invitation (for example via Discord). Beta access can be limited, changed or ended. Beta features may be incomplete or unstable. Paid features during beta are still subject to these Terms and to the withdrawal / cancellation rules in §8-9.

One person, one account. Do not create accounts to evade bans, share credentials for resale, or automate account creation. We may refuse or close accounts that violate these Terms or applicable law.

5. Your content and stream data - your responsibility

You retain rights in content you upload or create (overlays, uploads, custom widget code, text, media). You grant us a non-exclusive, worldwide licence to host, process, transmit and display that content solely to provide the service to you and your authorised team members.

5.1 You are responsible for everything you put on stream

You alone are responsible for all content and assets you add to PX Studio or display through it on your stream, in recordings or elsewhere. That includes, without limitation:

• images, photos, graphics, logos, fonts, emotes and brand marks you upload or embed;
• audio, music, sound effects and video (including third-party embeds such as YouTube or other players);
• text, alerts, custom widget code and linked or externally loaded media;
• chat, alerts and events that appear because you connected a platform;
• anything your mods or team members put into the studio under your account or with a grant you issued.

You must ensure that you hold all rights and licences needed for that use, and that the content does not infringe copyright, related rights, trade marks, personality or privacy rights, or other third-party rights, and is not otherwise illegal.

5.2 Legal basis for this allocation of responsibility

Under German copyright law, the person who uses a protected work (for example by reproducing it or making it available to the public) is responsible for that use - in particular §§ 16 and 19a of the German Copyright Act (Urheberrechtsgesetz - UrhG). When you show media on your stream or store it for that purpose, you are the one performing those acts toward your viewers, not us.

Under the EU Digital Services Act (Regulation (EU) 2022/2065 - DSA), providers of hosting services are not liable for information stored at the request of a recipient of the service if the conditions of Art. 6 DSA are met (in particular: no actual knowledge of illegal content, and expeditious action to remove or disable access once such knowledge is obtained). That hosting privilege does not shift responsibility for the content away from you as the user who provided it. Recital 17 DSA makes clear that the DSA’s liability rules define when a provider is not liable; liability of the person who provided illegal content remains governed by applicable Union and national law (including UrhG and general civil law).

For personal data of your viewers that appears because you connected a platform or configured widgets, you are the controller and we act as your processor (Art. 28 GDPR) as described in our Privacy policy. You warrant that you have a lawful basis and the right to connect those platforms and to process the resulting data (including any required notices to your viewers).

5.3 Prohibited content

You must not upload, embed, link or stream content that is illegal, infringes third-party rights, or violates the platform rules of Twitch, Kick, YouTube or other services you use with PX Studio. If we obtain knowledge of illegal content stored in the service at your request, we may remove or disable it and, where required, report or cooperate with authorities under the DSA and applicable law.

5.4 Report illegal content (DSA Art. 16)

Anyone may submit a notice about allegedly illegal content stored through PX Studio via our electronic form: Report illegal content. Notices should identify the content, explain why it is illegal, and include contact details. We acknowledge valid notices and review them in our ops inbox. You may also write to mail@pxstudio.cloud.

6. Licence to use the service and widgets

Subject to these Terms and any plan or unlock limits, we grant you a personal, non-exclusive, non-transferable, revocable licence to use PX Studio and the widgets / assets we make available to your account for your own streaming, recording and related content production.

You may not:

• resell, rent, sublicense or publicly redistribute account access, overlay URLs that act as private capability links, unlock codes or exported widget packages;
• copy widget source to sell or publish as a competing product;
• remove proprietary notices or circumvent technical access controls;
• use the service to build a competing overlay platform, or to probe/scrape the service beyond normal product use;
• attack, overload or reverse-engineer the service except as allowed by mandatory law.

A short summary of free elements vs paid unlocks is also on Usage rights. In case of conflict, these Terms prevail over that summary.

7. Free features, plans and one-time unlocks

Free / plan features. Some features are free; others require a paid plan (for example Basic, Pro, Ultra) or a beta entitlement. Plan entitlements last while the subscription is active and paid, unless we state otherwise for a specific feature.

One-time unlocks. Some premium widgets unlock permanently for your account via a redeem code (including codes sold on third-party marketplaces such as Etsy). Where you buy on a third-party marketplace, that marketplace's checkout terms apply to the purchase; redeeming the code on PX Studio is still subject to these Terms.

Prices. Prices and plan content are shown in the studio at the time of purchase. Prices include VAT where required by law for consumers in the EU. We may change prices for future billing periods; we will inform you in good time before a renewal at a new price so you can cancel.

Payment. Paid plans and in-product purchases are processed by Stripe. Card and bank details are collected by Stripe, not by us. Payment is due according to the selected billing interval (for example monthly).

8. Right of withdrawal (consumers)

If you are a consumer in the EU/EEA/UK and conclude a distance contract with us, you generally have a 14-day right of withdrawal without giving reasons, starting the day after the contract is concluded (for digital services, typically when you complete checkout or redeem a paid unlock).

You can exercise withdrawal via our electronic form: Withdraw from contract (Directive (EU) 2023/2673 / § 356a BGB). Email to mail@pxstudio.cloud also works if it is clear you wish to withdraw.

Early performance / loss of withdrawal. If you ask us to start a digital service or unlock digital content during the withdrawal period and you expressly acknowledge that you lose the right of withdrawal once performance has begun (or the content has been fully delivered), the statutory rules on loss of the right of withdrawal apply. We will present any required acknowledgement clearly at checkout where we rely on early performance.

If you validly withdraw, we refund payments received from you without undue delay and at the latest within 14 days, using the same means of payment where possible, unless you agree otherwise.

9. Term, cancellation of subscriptions, account deletion

Free accounts run for an indefinite term until you delete the account or we terminate for cause under §10.

Paid subscriptions renew for successive billing periods until cancelled. After the cooling-off period, you can end a running paid plan with the Cancel subscription control in your account when signed in (§ 312k BGB for consumers). Cancellation takes effect at the end of the current paid period unless the product states otherwise at cancellation time; you keep access until then.

Account deletion. You may delete your account in Settings (Account tab). Deletion removes studio data as described in the Privacy policy. Active paid subscriptions must be cancelled first where required by our systems.

Data export. You may download a machine-readable copy of your account data ("Download my data") under GDPR Art. 15 / Art. 20.

10. Acceptable use and suspension

You must use the service lawfully and in line with these Terms and the rules of platforms you connect. We may suspend or terminate access, with or without prior notice depending on severity, if you:

• breach these Terms or applicable law;
• abuse infrastructure (DDoS, credential stuffing, malware);
• share capability secrets (overlay URLs, API tokens, unlock codes) in a way that harms us or other users;
• fail to pay amounts due after a reminder;
• pose a security or legal risk to the service or third parties.

For consumers we will observe mandatory notice and proportionality rules. Serious breaches may lead to immediate termination without refund for the unused period where permitted by law.

11. Availability and support

We aim for a reliable service but do not guarantee uninterrupted or error-free availability. Maintenance, third-party outages (Twitch, Kick, Stripe, DNS, hosting) and force majeure may cause downtime. Status information may be published at /status.

Support is provided by email at mail@pxstudio.cloud and, where offered, via Discord community channels. We do not guarantee response times unless separately agreed in writing.

12. Third-party services

PX Studio integrates optional third-party services (for example Twitch, Kick, YouTube, Ko-fi, Discord, Stripe, OBS on your machine). Those services have their own terms and privacy policies. We are not responsible for third-party outages, policy changes or content on those platforms. You must comply with their rules when you use them with PX Studio.

13. Liability

Consumers. We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of essential contractual duties (Kardinalpflichten), limited to the foreseeable damage typical for this type of contract. Essential duties are those that make performance of the contract possible and on which you may regularly rely. Any further liability for slight negligence is excluded. The above does not reverse the burden of proof to your disadvantage where mandatory law says otherwise.

Businesses (Unternehmer). Subject to mandatory law, our liability for slight negligence is limited to foreseeable, contract-typical damage, and we are not liable for lost profits, lost data (except where we failed to apply reasonable backups on our side for data we control as controller) or indirect damage. Unlimited liability remains for intent, gross negligence, personal injury and product liability.

We are not liable for decisions you make based on widget displays, chat bots or automated tools, or for content you or your viewers publish on stream. In particular we are not liable for copyright, trade-mark or personality-right claims arising from media, embeds or other assets you (or your team) add under §5; those claims are directed at the person who used the protected material (UrhG / applicable law), subject to the hosting liability rules of Art. 6 DSA where they apply to us as provider.

14. Indemnity (businesses)

If you use the service as a business, you will indemnify us against third-party claims arising from your content, your streams, your connections or your breach of these Terms, including reasonable legal costs, unless we caused the claim through intent or gross negligence.

15. Privacy

How we process personal data is described in our Privacy policy. That notice forms part of the information we give you when you use the service; it is not itself a paid contractual performance.

16. Changes to these Terms

We may amend these Terms for valid reasons (legal change, new features, security, clarification). We will publish the new version with a new "Last updated" date and, for material changes that affect existing contracts, notify account holders by email or in-product notice with reasonable advance notice. If you are a consumer and do not object within the period we state (at least 30 days where required), and we informed you of that effect, the changes are deemed accepted. If you object, both parties may terminate the affected contract at the end of the notice period; you retain access until then under the prior Terms where required by law.

17. Consumer dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). The EU ODR platform is available at https://ec.europa.eu/consumers/odr/; we do not use it to resolve disputes.

18. Governing law and venue

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer habitually resident in the EU/EEA, you also keep the protection of mandatory provisions of the law of your country of residence.

If you are a merchant (Kaufmann), a legal entity under public law or a special fund under public law, the courts at our seat in Witten / the competent courts for Witten, Germany, have exclusive jurisdiction. For consumers, the statutory venues apply.

19. Severability

If a provision of these Terms is invalid or unenforceable, the remaining provisions stay in effect. The invalid provision is replaced by the valid rule that best matches the economic purpose, where mandatory law allows.

20. Contact

Questions about these Terms: mail@pxstudio.cloud.