PX Studio · Consumer rights
Withdraw from contract
Last updated: July 31, 2026.
Use this page to exercise your 14-day right of withdrawal for online distance contracts with Pixelroom Studios GbR (Directive (EU) 2023/2673 / German § 356a BGB). This is not the same as cancelling a running subscription after the cooling-off period - for that, use Cancel subscription in your account Plan tab when signed in.
How it works
- Fill in the form below (name, email, what you bought).
- Click Confirm withdrawal - that is the legally required second step.
- We send an acknowledgement to your email on a durable medium.
No login is required. You do not need to give a reason.
After you withdraw
We process the request and, where a refund is due, reverse the payment through our payment provider (Stripe) once billing is live. Until then, every request is stored and handled manually at mail@pxstudio.cloud.